Digital Minds Software Solutions Pvt.Ltd
Skills:
- Interpersonal skills
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer service orientation
- Adaptability
- Self – disciplined
- Computer skills and multi-tasking
- Ability to be able to work by own as well as in a team environment and self-motivated.
Hiring Batch (Year):
Freshers : 2014 and 2015 Passed
Target Degrees & Branches:
Any Degree
CTC, incentives and In hand Salary:
As per Standards
Role & Responsibilities:
Employment Domain: Customer Support for Australian Process.
Job Description: Interact with customers to provide and process information in response to inquiries, concerns and request
Main Job Tasks and Responsibilities
- Deal directly with customers either by telephone or by Email
- Direct customer inquiries to appropriate consultant
- Probe to understand customers query and direct call to appropriate department.
- Obtain and evaluate all relevant information to handle product and service inquiries
- Set up new customer accounts
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Keep records of customer interactions
- Record details of inquiries, comments
- Communicate and coordinate with internal departments
Cab Facility :
Home Pick and Drop Available
Joining Location:
Hyderabad
Joining Period:
Immediate
Interview Date & Time:
Date : 22-June'15
Reporting Time : 10:00 AM
Reporting Time : 10:00 AM
Venue : Digital Minds Software Solutions Private Limited,
Soft sol Building (Near Raheza IT Park), A-Wing, 2nd Floor,#4, Info city, Beside Mind Space, Hi tech-city, Madhapur, Hyderabad,
Selection Process (No. of Interview Rounds): 3Rounds:
1. Screening round
2. Client round,
3 . HR round
Any Bond:
6 Months Probation
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